Bespoke: Advanced Communication Training
Summary
Working with professional communication coaches from Forum Communication Coaching, and using experiential learning, this three hour course will give you the opportunity to practice your skills, get real time supportive feedback and take away effective tools to use in future difficult conversations. Most of us, at some time, have challenging conversations at work, whether it’s with colleagues, line reports, managers, clients or service users. This course is designed to help you manage those conversations more effectively.
Just as you would benefit from hands-on experience in a course on lifting or wound dressing, there will be a practical element to this course in the form of role play. The role play takes place in small groups, in bite size chunks, and you will only be expected to be yourself. It will be supported by the coaches. We recognise the challenge of this, and though it is not compulsory, participants often find it the most useful part of the course.
Aims
- Raise awareness about what makes effective communication
- Feel more confident and comfortable during challenging conversations
- Develop ways of managing yourself in challenging situations
- Improve knowledge and understanding of supportive frameworks
- Practice communication skills
Objectives
Develop your communication skills and confidence to provide a supportive environment for you to learn through participation and shared learning.
How To Book
To book this course, please email info@livewellswacademy.co.uk or call 01752 435152.
Trainer Information
With 30 years’ experience as a facilitator and workshop designer, she brings a refined sensibility to her work with individuals and groups in professional settings. Sara works closely with Medical Humanities teams at leading universities in the south-west and has worked extensively across the health-care sector. As a communications coach she has worked with a wide range of agencies and clients, for example: Livewell South West, The Co-op, Fire and Rescue Service, Ministry of Defence, Care Home Managers.
As a trained ethnographer, with a PhD from Royal Holloway, he has a clear understanding of how behaviours are embedded in organisations and when and how those habits are useful and when they need to change. As a communication coach he has worked with a wide range of clients, including Astra Zeneca, Kelloggs, Rover Cars, Plymouth Medical School, the RSPCA, Devon and Somerset Fire Rescue Service, Warwick Business School, Pepsi Cola, Co-op Insurance, the NFU and many others.